Professional Training at OCI

The heart of the interpreting industry relies on the excellence of interpreter training, development and the desire for continuous training. Training makes all the difference in that only the professional interpreter can successfully create access for the patient, reduce costs to the healthcare system, and provides positive outcomes for our healthcare providers by limiting missed opportunities. Welcome to OCI. We are your solution to bridging the communications gap between those who are limited in English proficiency and their access to quality healthcare and community services. Our approach is simple – continuous interpreter training in the areas of healthcare, social services, emergency services and mental health.

OUR STANDARDS
OCI strives to maintain the highest standards in the language service industry. Just as we offer trainings for our clients, we have required assessments and trainings for all OCI interpreters. Regardless of past experiences all candidates who wish to work and further develop their training must undergo mandatory tests and trainings. First, the candidate must prove competency in their primary or secondary language(s) through assessment testsprepared to meet industry standards on language proficiency. These assessment tests comply with the standards set by the American Council on Teaching Foreign Languages (ACTFL) and recommended by the National Council on Interpreting in HealthCare (NCIHC). However, proficiency in both primary and secondary languages is not the only factor that may qualify bi-lingual persons to become an OCI interpreter – skills in brokering communication and professionalism conduct are also integral.

TESTING AND TRAINING OF INTERPRETERS
We use a compilation of assessment and training curriculums provided to us by a network of nationally recognized resources as well as OCI’s corporate integrated curriculums. Testing and training of interpreter’s curriculum include:

OCI Language Proficiency Test
Introduction to Medical Interpreting
Intro course to interpreting in the healthcare setting provided by OCI.
Bridging the Gap Medical Interpreter Training Program
Qualifies interpreters to work in the healthcare setting provided by BTG Certified Trainers.
Beyond the Conduit Training Life After BTG
Medical Interpreter Workshop addressing challenges facing professional medical interpreters
Medical Terms Workshop
Teaches Medical Terms and Anatomy and Physiology. Focuses on increasing the medical interpreter’s knowledge and use of terms and how terms work.
Social Services Workshop
Teaches terminology in the social services arena, term usage and social services culture.
Emergency Management Workshop
Teaches terminology in the emergency management arena, term usage and culture.
Judicial Terms Workshop
Teaches judicial terms, usage and culture.
911 Critical Incident Stress and Dispatch Training
Provided at OCI and certifies call center and OTP interpreters in Dispatch and Critical Incident Stress.
Interpreter Skills Development Workshops
Focuses on developing the interpreter skill set.
Mental Health Workshop
Conducted by local mental health providers to train interpreters in the culture of mental health practices and terminology.
AIDS/HIV Workshops
Conducted by the leading local Aids/HIV organizations on culture within Aids/HIV prevention and care programs.